Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make a purchase from our website.

 

1. Information We Collect

When you place an order or create an account, we collect the following information:

  • Name, billing and shipping address

  • Email address and phone number

  • Payment details (processed securely by our payment providers)

  • Order history and preferences

2. How We Use Your Data

Your personal data will be used to:

  • Process and deliver your orders

  • Communicate with you about your purchase, order status, or account

  • Provide customer support and respond to your inquiries

  • Improve your experience on our website and personalise product recommendations

  • Comply with legal and regulatory requirements

3. Marketing & Communication

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

4. Data Protection & Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. Payment details are encrypted and handled only by trusted third-party payment processors (e.g., Stripe, PayPal).

5. Sharing Your Data

We do not sell or rent your personal information to third parties. We may share data only with:

  • Payment processors to securely complete transactions

  • Delivery providers to ship your order

  • Service providers who help maintain our website and systems

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 cosmetics@bestsunbeds.co.uk